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Gary Skarke

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Are You Stuck in Your Old Ways?

Posted by Gary Skarke

Aug 18, 2017 3:41:39 PM

We all have our routines to make sure we remember every activity.  In the morning, my routine helps me as I age to remember the increasing number of things I should do.  If I vary that routine, I invariably forget something. The same is true with our jobs, our habit.pngorganizations, and our processes at work.

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Topics: Sales, playbook

Toxic People – Toxic Culture

Posted by Gary Skarke

Jun 6, 2017 2:30:19 PM

In our first two posts on organization culture, we looked at the macro elements of culture and the key elements that had to be understood before effective culture change culture cartoon.jpgis possible. In this post, we look at how individual team members can impact culture and some of the change options available to counteract the culture impact of bad actors.

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Topics: Organization Change Management

Defining Culture: The Critical Step to Change and Organization Success

Posted by Gary Skarke

May 11, 2017 1:08:53 PM

In our last blog, we commented on how toxic cultures are impacting both brick and mortar organizations as well as virtual ones.  Culture is such an intangible to most what-is-culture-image-sidebar.pngpeople that leaders frequently do not know how to shape or manage such an intangible.   The culture – both the current and desired – needs to be defined. 

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Topics: Culture, Organization Change Management

Toxic Cultures – Not Just a Problem for Traditional Corporations

Posted by Gary Skarke

Apr 27, 2017 11:30:27 AM

Recent headlines, should serve as a warning, failure to address a toxic culture can destroy the credibility and potentially the very existence of any organization.  Brick and mortar companies long ago recognized that culture (and values) impacted their ability to perform well by negatively influencing/impacting their employees and the decisionuber.jpgs they make daily.  Now, everyone is reading about sexual harassment at Uber.  Fox News has lost/fired several of

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Topics: Culture, Organization Change Management

We HAD AN Accident – Now What?

Posted by Gary Skarke

Aug 14, 2015 4:55:38 PM

What happens in an organization when there is a significant accident, health, safety, or environmental crisis? Fiblamerst, we look for someone to blame. Although it may make us feel good, this is never the right answer. According to OSHA, “The output of the employer's accident investigation process should not end with merely identifying violations of employer safety rules. The final report should focus on identifying safety management system weaknesses. Following this policy will help make sure the accident analysis process is a "profit center" activity for the company. It will result in long-term returns that are substantially greater than the investment put into the process.” In simple terms, the cause is much broader than a single individual – it is almost always something more systemic – the way work is performed (or not), the incentives in place (or not), the indicators that are measured and reported, unclear roles, or an underlying culture that impacts everything the organization does. At its core, you have an organization change problem, not a rules violation problem.
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