My story of poorly handled change is not about the mega corporation that failed in their efforts to roll out the all-knowing integrated solution. No, my story is about getting a tee time at the local golf course. For the non-golfers out there, a tee time is an appointment to play nine or eighteen holes of golf for a group of golfers usually four golfers playing together.
In this LinkedIn post we address the mistakes made and best practices that if applied to this and more mission critical scenarios could help avoid stakeholder frustration and potential revenue and long term loss of customers. For the full post click here